Shipping Policy
Shipping methods, delivery times, costs, and customer responsibilities.
Shipping Overview
StitchMark Uniform ships custom garments, samples, and bulk manufacturing orders based on production completion, destination, and the delivery method selected at checkout or quoted during sales. Every shipment is packed to the best practical standard for transit and export handling.
Processing Time
Orders normally enter processing after payment confirmation, final art approval, and size confirmation. Standard processing time is typically 1 to 2 business days before a parcel is handed to the carrier, though custom bulk production can require a longer manufacturing timeline.
Shipping Methods
We may offer standard or expedited delivery depending on the order and destination. The available service level will be confirmed during the quote or checkout process so the customer can choose the preferred transit speed.
Shipping Costs
Shipping charges depend on package weight, destination, service level, and any special handling requirements. For international orders, duties, taxes, customs clearance fees, or local import charges are the responsibility of the recipient unless a written agreement states otherwise.
Delivery Estimates
Delivery estimates are approximate and begin once the carrier accepts the package. Weather, customs checks, peak season congestion, and local carrier delays can extend transit time. We do not guarantee delivery by a specific hour unless a premium service explicitly includes that guarantee.
Tracking and Support
When tracking is available, we provide the number by email or customer account notification. If you need help with an active delivery, contact us at +92 317 7367253 or email info@stitchmarkuniform.com.
Delivery Address Responsibility
Please review shipping addresses carefully before submitting an order. StitchMark Uniform is not responsible for delays or losses caused by an incomplete, inaccurate, or modified delivery address supplied by the customer.
Contact Us
Shipping questions can be sent to our team at info@stitchmarkuniform.com.
Physical address: 1500 N Grant St, Ste R, Denver, Colorado 80203
Phone / WhatsApp: +92 317 7367253